Warranty / Disclaimer

Generally:

WARNING; IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR MAINTENANCE CAN CAUSE INJURY, PROPERTY DAMAGE, OR LOSS OF LIFE. REFER TO THE INSTALLATION INSTRUCTIONS FOR ASSISTANCE OR ADDITIONAL INFORMATION. 

  • Read instructions carefully before installation. Failure to install the MagraHearth products according to the Installation Instruction may cause serious personal injury, property damage, or fire hazards and may void your warranty. 
  • MagraHearth suggest consulting a local construction expert to assist you with the installation of the MagraHearth products. If you decide to install a mantel yourself, MagraHearth suggest that two people be available for installation. 
  • MagraHearth does not assume responsibility and expressly disclaims liability for losses, damages, injuries or expenses arising out of, in any way connect with, the installation of the MagraHearth products or the Installation Instructions.
  • All mantels are artistically hand finished giving each piece its own unique identity. Due to this process we cannot guarantee any exact match to website pictures, displays, samples, or previously made mantels  
  • Mantels will often have very small superficial crazing or cracking which is an inherent characteristic of concrete.  This surface crazing does not effect or jeopardize the structural integrity of the mantel.

Limited Warranty:

MagraHearth warrants to the original consumer/purchaser or recipient of this mantel will be free from defects in material and workmanship under normal use for a period of one year from the date of purchase. MagraHearth’s obligation under this limited warranty shall be limited to repairing the mantel with new or renewed components or, at MagraHearth’s option, replacing it with a new or renewed mantel. This warranty does not cover damage to the mantel or its mounting components resulting from abuse, accident, alteration, climatic/environmental conditions, damage beyond normal use, freight damage, mishandling, misuse, unauthorized repair or installation other than instructed in the Installation instructions. 

  • MAGRAHEARTH DISCLAIMS ANY LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF BREACH OF THIS WARRANTY. ASIDE FROM THIS LIMITED WARRANTY THERE SHALL BE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED.

Fire/Burn Warnings:

WARNING. RISK OF BURN OR FIRE. THESE PRODUCTS ARE NON-COMBUSTIBLE AND MAY BECOME HOT DURING OPERATION OF YOUR FIREPLACE, IF INSTALLED ABOVE A BURNING FIREPLACE. FOR SAFETY REASONS:

  • Do not store or use gasoline or any other flammable vapors or liquids on top of this mantel.
  • Due to potentially high temperatures, do not place or store electronics or other items that could be damaged by heat on top of this mantel.
  • Do not store clothing or other flammable materials on top of this mantel.
  • Do not place children or pets on top of this mantel.
  • Do not use as a step or chair.
  • Do not put combustible objects on top of mantel, if installed in the fireplace manufacturer’s “non-combustible” zone.